1103 VENTURE COURT, CARROLLTON TX, 75006
TEL: (972) 418-5129 FAX: (972) 416-4220

1. Include your invoice copy(s) when faxing back the information.
   (We cannot process your request w/o invoice or packing slip with serial number.)
2. Please keep this form for future references.
3. When returning merchandise please place a pre-approved RMA# on the outside of your shipping box.
4. RMA#’s are only good for 30 days from the date it was issued.

RMA Policy:

1. Any descrapancies in shipping order must be reported within 3 days of receipt of products.
2. No refund or credit will be issued after 7 days.
3. All returned merchandise is subject to a 15% restocking fee.
4. Defective merchandise under warranty will be replaced or repaired within 15 (working) days of notification.
5. Dalton Corp. reserves the option to replace or repair defective merchandise.
6. Due to the health guideline, the following items: Commode, Shower chair, mattress, overlay mattresses, mattress cover, and air mattresses are not returnable under any circumstances.

Warranty:

1. Warranty details are listed on the back of the packing slip and begin the date of the original sales, not from RMA invoice.

RMA Number: __________________ Issue Date: ________________